Refund and Exchange Policy
Last update: 03/01/2024
1. Refund policy for procedures:
We are committed to providing our clients with exceptional treatments. However, we understand that circumstances may arise where a refund is required.
Our procedure refund policy is as follows:
- Refunds will only be issued if the customer is dissatisfied with the services provided and communicates their concerns to management within 24 hours of treatment.
- Funds are not refunded for a procedure that has already been performed, unless there are proven cases of negligence or inappropriate behavior on the part of the therapist.
- If a refund is deemed necessary, it will be processed within 7-10 business days from the date of the request, less a 20% administrative fee.
2. Exchange policy for another procedure:
- The exchange of procedures can be considered in each specific case depending on the circumstances and availability.
- If the client wishes to exchange his procedure for another service of the same or lower value, he must notify this management within 24 hours of the initial procedure.
- Exchanges will be subject to availability and must be scheduled within 30 days of initial appointment.
3. Refund policy for classes/trainings:
- Refunds for classes or trainings will be made in accordance with the following conditions:
- If the reservation is canceled more than 8 days before the start date, 80% of the funds will be refunded. 20% of the funds are charged for administrative measures related to training registration and cancellation of reservations.
- In case of cancellation 1-7 days before the start date, 70% of the funds will be refunded.
- In case of cancellation less than 1 day before the start date or 1 day after the start date, a 50% refund will be given.
- In all other cases, funds will not be refund.
- Refunds will be processed within 7-10 business days from the date of cancellation request.
4. Exchange policy for classes/trainings:
- Under certain circumstances, exchange for classes or training sessions may be allowed with the availability and permission of management.
- Exchange requests must be made at least 7 days before the start date of the class or study.
- Exchanges will be subject to any price difference between the original and desired sessions.
Please note that all refund and exchange requests are subject to management review and approval. We reserve the right to change our policies at any time without prior notice. For further inquiries or assistance, please contact our customer support team.
By making a purchase from our website https://all-reflexology.ca , you agree to the terms and conditions set forth in this Refund and Exchange Policy.
1. Refund policy for procedures:
We are committed to providing our clients with exceptional treatments. However, we understand that circumstances may arise where a refund is required.
Our procedure refund policy is as follows:
- Refunds will only be issued if the customer is dissatisfied with the services provided and communicates their concerns to management within 24 hours of treatment.
- Funds are not refunded for a procedure that has already been performed, unless there are proven cases of negligence or inappropriate behavior on the part of the therapist.
- If a refund is deemed necessary, it will be processed within 7-10 business days from the date of the request, less a 20% administrative fee.
2. Exchange policy for another procedure:
- The exchange of procedures can be considered in each specific case depending on the circumstances and availability.
- If the client wishes to exchange his procedure for another service of the same or lower value, he must notify this management within 24 hours of the initial procedure.
- Exchanges will be subject to availability and must be scheduled within 30 days of initial appointment.
3. Refund policy for classes/trainings:
- Refunds for classes or trainings will be made in accordance with the following conditions:
- If the reservation is canceled more than 8 days before the start date, 80% of the funds will be refunded. 20% of the funds are charged for administrative measures related to training registration and cancellation of reservations.
- In case of cancellation 1-7 days before the start date, 70% of the funds will be refunded.
- In case of cancellation less than 1 day before the start date or 1 day after the start date, a 50% refund will be given.
- In all other cases, funds will not be refund.
- Refunds will be processed within 7-10 business days from the date of cancellation request.
4. Exchange policy for classes/trainings:
- Under certain circumstances, exchange for classes or training sessions may be allowed with the availability and permission of management.
- Exchange requests must be made at least 7 days before the start date of the class or study.
- Exchanges will be subject to any price difference between the original and desired sessions.
Please note that all refund and exchange requests are subject to management review and approval. We reserve the right to change our policies at any time without prior notice. For further inquiries or assistance, please contact our customer support team.
By making a purchase from our website https://all-reflexology.ca , you agree to the terms and conditions set forth in this Refund and Exchange Policy.
